Secure payment
Our Secure Payment, 100% Secure & Encrypted!
Shop worry-free with our multi-encryption secure payment system. We use SSL (Secure Socket Layer), one of the most advanced e-commerce security protocols, to ensure that all data is protected. Silent Mines Inc. doesn't store ANY of your financial information, and we also process payments through Stripe, Paypal and Apple Pay for additional security. Encryption is also used to protect all your data as it is sent through the internet, with all data secured on our servers. We also provide detailed payment and delivery information on our Payment Page so that you can make your purchase with confidence. Shop securely with us today!
Using Paypal & Apple Pay Enables Secure Visa/Mastercard/American Express Purchases.
Using Amazon Pay Also Integrates the safety and reliability of amazon servers for your order.
What brands do you stock? Are you a licensed retailer?
We stock a wide range of leading brands, including Apple, Samsung and Razer. We are a fully licensed retailer operating in accordance with local laws.
What payment methods do you accept?
We accept payments via PayPal, Stripe and all Visa Debit/Credit cards. We also support Apple Pay for a secure and hassle-free checkout experience.
Do you offer same-day shipping?
Yes! We offer same-day dispatch for orders placed before 1pm (TIMEZONE) on weekdays.
Do you ship internationally?
Yes, we do! We offer worldwide shipping to over X countries.
How do I contact customer support?
You can reach out to our friendly customer service team via email at [email protected]. Alternatively, check out our chat box in the bottom left. You can get instant answers to most questions or can be put through to the right people.
What is your returns policy?
We offer a 30-day money-back guarantee on products. If you're not completely satisfied with your purchase, simply send us an email at [email protected] and our team will take care of the rest.
Is my payment information safe?
Yes! All payments are securely processed using industry-standard encryption technology, so you can shop online with confidence. You can find out more about our secure payment processing here. SilentMines doesn't store any of your payment information.
Do you offer discounts or promotions?
Yes! We offer major discounts and promotions, including up to 20% off RRP. Check out our website for the latest deals.
Can I become a SilentMines member?
Yes! Signing up as a SilentMines member is free, quick and easy.
Are your products legit? Yes! We only source our products from authorized dealers and distributors. We guarantee that all of our products are legit, genuine items.
What customer service do you offer?
At SilentMines, we pride ourselves on providing superior customer service. All questions and queries will be answered within 24 hours by our team of experienced staff.
Do you have a physical store? No - we're an online retailer only. We're looking at expanding our in-store pick-up options in the future. Watch this space.
Can I get a refund?
Yes, you can get a refund within 30 days of purchase. You will need to contact our support team who will advise on the next steps.
Do you offer gift vouchers?
We do! You can purchase digital or physical gift cards and vouchers directly from us or through select retailers. Contact us for more information.